Modernizing the Wealth Management Experience
A comprehensive initiative to bridge the gap between traditional banking advisors and the next generation of investors.
The Complexity
This project wasn't just about UI; it was about navigating organizational complexity. We had to validate assumptions across different stakeholders (BA, Pods, Wealth Team) while maintaining user-centricity.
(Screenshot of the 15+ Figma files goes here to show scale)
Navigating Ambiguity
We started with broad "BA Research" and internal scans. The goal was to understand the current friction points in the advisor workflow.
WORKSHOPS & IDEATION
Insights from the "Swipe: Workshops" sessions.
Validating the "Adcept"
Before moving to pixels, we conducted "Adcept Interviews" to test the appetite for a new engagement model.
Key Finding A
Advisors need flexibility, not just automation.
Key Finding B
Clients prefer hybrid communication channels.
High-Fidelity & Demo
Moving into the "Validation Phase", we built high-fidelity prototypes to simulate the real advisor experience.
Final Product Demo
Watch the end-to-end journey from Client (Mobile) to Advisor (Dashboard).